Hellopeter
Share Your Experience
jM
jaco M

1 reviews | Active since Dec 2016

12 Dec 2016, 13:06

Online Upgrade.... Upgraded Wrong Number!!!

<p>Your Upgrade department upgraded the wrong number. ive asked for a roll back twice already and its still not done!</p> <p> </p> <p>Its been 12 Days!!!! Fix my contracts!!!! 5 seperate instances of over an hour on call center dropped calls etc... no resolution given no feedback recieved!!! ***!!!!!!!</p> <p> </p> <p>Ref 1- ********** 99399</p>

0
Replies (6)
Vodacom
Vodacom's reply12 Dec 2016, 14:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

jM
jaco M's update14 Dec 2016, 08:57
Reviewer Update

Still Nothing is fixed?

jM
jaco M's update03 Jan 2017, 23:27
Reviewer Update

Still waiting on a fix. now you ****** charge me for a contract that does not work that i cant uses. gove me back my money or i stop all payment and calcel all my accounts. Give me a ****** solution. feedback or credit my account for your mess.!!!!!!

jM
jaco M's update27 Jan 2017, 12:11
Reviewer Update

F U C K YOU Vodacom. Still Not Resolved

jM
jaco M's update01 Feb 2017, 07:48
Reviewer Update

Up your you piece off S HI T Company Fix My F uc King Contract. 1- ********** 99399,1- ********** 323957,1- ********** 349209

jM
jaco M's update01 Feb 2017, 08:08
Reviewer Update

if i could give you zero Fuc king star i would. Contacted the ombudsmen. Fuc k You