Online Upgrade team committing *****!
Suddenly our Vodacom account increased with R1900! When we called to find out what is going on, they stated that when we upgraded, they also added Fibre to our account. We did not authorize any of it, and do not have access to the product. Now we need to pay for Fibre because the online upgrade team is committing *****!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team