RP
Rick P

1 reviews | Active since Sept 2014

06 Mar 2015, 16:28

Online upgrade - service suspended

I recently upgraded my cell on Vodacom online, new iphone delivered within time specified, Great or so i thought. I received a call from vodacom collections 2 days ago saying i owe them the R150 admin fee for the upgrade. I informed the lady that i checked the box which says \add it to my account"as i pay via debit order. She said she would arrange a debit order to be put through next wednesday"

0
Replies (1)
Vodacom
Vodacom's reply08 Mar 2015, 07:31
Official
Hello gadgetguyza,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites