Online upgrade service suck
O tried to apply for upgrade online then after sending my id and payslip I was emailed to phone them for vetting which does not even make sense. I called and got connected to a lindiwe . The phone keep going dead and she never even called back. If this is the type of service you get for trying to do online upgrade vodacom will lose all my bussiness
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Vodacom's replyOfficial
05 Dec 2020, 14:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2020, 14:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team