TM
Tumi M

1 reviews | Active since Sept 2018

03 Sept 2018, 12:54

Online upgrade service consultants horrible.

Absolutely appalled with the service for online upgrades.

Vodacom says they’ll call you back and they don’t we paying for bad services and consultants that don’t do they’re jobs accordingly.

0
Replies (2)
Vodacom
Vodacom's reply03 Sept 2018, 13:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Sept 2018, 14:00
Official

Good Day,

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

Regards

Consumer Website Team