Online Upgrade ****

Of all my years of using Vodacom, I have never been so disgusted! Vodacom sent me a message that I am eligible for an upgrade on my contract in November 2017. So, I upgraded online from my Samsung Galaxy S6 Edge+ costing R658.50 per month to Samsung Galaxy S8+ on their uChoose Flexi 150 top up plan for R699 per month. On Monday the 8th they blocked my number from any outgoing communication due to a missed payment. I went to Vodacom at Menlyn Maine to pay for my account. To my shock, they informed me that I need to pay something like R1800 which include payments for November and December, before the can unblock my phone. My bill for next month also says that I will have to pay R1128.50 and shows two Handset Instalments. What??? I did not sign up for this! Where have you specified that I will pay for two phones when I did my upgrade? Otherwise I would have waited and not upgraded in November. Vodacom, please stop tricking people into making then pay for stuff they did not sign up for. It's your reputation that you are spoiling after all. Please send me the call recording of when I did this upgrade. Please reverse all this ridiculous billings and let me pay only for what I know of.

Thank you,