Still waiting on Vodacom to call me regarding my upgrade problem.
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Vodacom's replyOfficial
16 May 2019, 18:24
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 May 2019, 18:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 May 2019, 08:52
Dear Jacoba, Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 May 2019, 08:52
Official
Dear Jacoba, Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note that your query is currently being addressed by the relevant department, who will be contacting you to offer further assistance.