Online Upgrade/Online Call Center

<p>As you all know today is black friday so vodacom placed a ad on thier website for a deal, which i decided to go for. So i tired to updagrde through the online service which was intened to my life easier this system failed this was around 9:30am.</p> <p>I proceeded to call thier online store call center where i waited for about 25mins someone finally answered then i was put through to various department no one could assist the whole call session lasted 35mins.</p> <p>I called again at 11:27am and still no one could assist me this session lasted 7mins</p> <p>I called again at 12:14am and still no one could assist me i was told to go in store this session lasted 13min</p> <p>I got to the store and there i was told they cant help me as this is a online deal, i phone from the store the online store number 082 178 44 again at 13:09 i was put through various department and still no assistance tthis session lasted 25mins.</p> <p>My whole day was spent trying to resolve this to no avail.</p> <p>I actual fact i was planning on ending the contract next month and this deal changed my mind, this is the wosrt service ever.</p>