Online Upgrade - not all information handed over to courier

Hi Vodacom!

My complaint is more of a request/suggestion than a complaint.

When my contracts are due for upgrade, I do my upgrades online, it is quick and easy. I add the delivery address where I need my device to be delivered BUT for some reason vodacom only gives the courier the street, suburb, province. Today was the 3rd time where I had to amend my delivery address with the courier since the address I entered while upgrading is in an office park with more than 1 building.

I took screenshots of the delivery address I used as proof since the last time, the courier company (a very rude lady) told me, they will use the address vodacom used and if I want to update my address I need to contact vodacom, when I contacted vodacom, I was told, no I only entered the street name.

Please, may today be the last time, I get a sms from the courier with only the street name, no number and no other delivery details I provided. This is not a fun experience going back and forth just to have my order delivered.

This also delays delivery on my order, (that I now have to pay a delivery fee for - no more free delivery on upgrades) and can take over a week to be delivered if I make any amendment to my delivery address. I don't see how this is fair since it is not my fault.

Otherwise, thank you for the good service!