CO
Charlene O

1 reviews | Active since Jan 2012

24 Feb 2017, 10:01

Online upgrade next day delivery ALL LIES!

<p>Vodacom proudly states on their website why buy online? Apparently because they do FREE next day delivery. But do not believe this! And then try and get them change the delivery address once you realise your package is not coming, good luck!</p> <p> </p> <p>Thank you to RAM Couriers. Your staff (unlike Vodacom) was knowledgeable, polite, helpful and sympathetic.</p>

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2017, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team