1 reviews | Active since Jan 2018
Online Upgrade *****
My phone contract expired in November. Account was **********ly upgraded on 24 Dec 2017 with someone taking delivery of an iPhone 8. They subsequently cut off my phone and have had absolutely no response from the ********** after numerous emails and 4 days. I will be cancelling my debit order today. Service is non existent and you cannot even call them as the above email is the only means of contact.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call and confirming that the online upgrade ***** is being resolved.
We once again apologise for any inconvenience caused.
Kind regards
Moddy
Good day
Thank you for taking my call and confirming that the online upgrade ***** is being resolved.
We once again apologise for any inconvenience caused.
Kind regards
Moddy