1 reviews | Active since May 2015
Online Upgrade Fee
So Vodacom advertises this on their website: Buy online and SAVE! Save up to R300 with your next cellphone contract or prepaid deal with FREE SIM, FREE connection and FREE delivery. Plus, no R150 upgrade fee! Get your Samsung, Apple (iPhone & iPad), Huawei and Sony devices online now. But guess what? This is a ****. They add the R150 to your account if you upgrade online. If I knew this I would've just went instore to upgrade. False advertising Vodacom!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Jeanique,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for any inconvenience caused.
Regards,
UW
Best regards,
Dear Jeanique,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for any inconvenience caused.
Regards,
UW
Best regards,