MN
Mahen N

1 reviews | Active since May 2017

14 Dec 2020, 17:14

Online Upgrade

did an online upgrade only to find out 3 weeks later that it has been cancelled did not receive a call from Vodacom i had to call in too tell me my details are incorrect yet being a loyal customer for over 15 years thanks to Vodacom Call Centre i would move to MTN the better connection and service Excellence!!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Dec 2020, 06:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team