DZ
DIAN Z
1 reviews | Active since Nov 2019
02 Mar 2021, 16:18
Online upgrade department messed up
Online department called a month ago. Offered R999 for red advantage 10gig data unlimited sms and calls but never processed the transaction. They owe me the difference of R1745 per month. No help from supervisor or customer care.
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Vodacom's replyOfficial
03 Mar 2021, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team