Online upgrade department

<p>I have been experiencing this problem since ,my upgrade was due, i was promised delivery of my Samsung Galaxy s8 plus which was due on the 04/05/2017. To date I have not rexceived the device, I received a "SPAM/**********" email from noreplya2vodacom.co.za with an amount disputingthe amount agreed on with the telesales consultant, Su-anne.</p> <p>I was referred to her manager Angelo who has since been giving me the run around constanly promising cancellation of my old upgrade to ensure delivry that was promised by 12/05/2017.</p> <p>I constantly have to respond via email to get a call back and update but to no avail.</p> <p>Disturbed by the lack of ownership in resolving my issue!!!</p>