CD
Colette D
1 reviews | Active since Aug 2020
29 Aug 2020, 10:00
Online upgrade ******
Totally disappointed, angry, ****ed whichever way u can put it. Vodacom totally ripped me off, they very quick 2 phone u when they want u 2 upgrade or take out a product but can't phone u 4 the right things. Did an upgrade online 4 a A80 which got ****** 2days ago only 2 find out when I claimed from the insurance i can only take a phone worth R5000 but i must pay R800 every month. Nobody bothered 2 inform me my cover is worth less than my samsung A80. To top it off I'm still waiting 4 my sim swap 2 be activated after being told it takes 3 hours
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Vodacom's replyOfficial
29 Aug 2020, 17:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Aug 2020, 17:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team