1 reviews | Active since Nov 2016

25 Nov 2016, 10:20

Online upgrade

<p>Hi did an online upgrade on 14 November 2016. Online it states that delivery is next day. After upgrading, I was advised the delivery can take between 3-5 business days. I have still not received delivery and RAM has not even contacted me to arrange delivery. This lack of service is unnacceptable and is not expected of a company like Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,