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patrick S

1 reviews | Active since Apr 2011

17 Feb 2019, 13:58

Online Upgrade

Tried upgrading one of my numbers , just to find out that I am the only one that can sign and they can only deliver to my home or work address and due to the type of work I am at work Monday to Friday , but on the road , this really sucks and Vodacom does not care I even asked if they can deliver to my parents house or get one of them to come to mine to accept package , was blown off and was told NO , and they don't deliver on a Saterday now I must disappoint my daughter. Thanks Vodacom

0
Replies (2)
Vodacom
Vodacom's reply17 Feb 2019, 16:09
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply18 Feb 2019, 08:37
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly respond via email.
Regards
Consumer Website Team

Best regards,