1 reviews | Active since Jun 2017
Online Upgrade
<p>The upgrade was done and approved on the 19/06/2017 before 11:00 for next day delivery. I called RAM hand to hand and advised on working hours and they promised to deliver before 16:00, and they came at 16:45. Called Vodacom to escalate this to a better time or change the address for delivery after 16:00. They first dropped 2 of my calls and the 3rd one was put on the customer satisfaction survey...lol....I have about 5 private contracts and 3 business contracts that will be cancelled with Vodacom if this is not sorted out...Good luck with your Service Provider RAM HAND TO HAND.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Clinton
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Clinton
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ