ONLINE UPGRADE

<p>I did an online upgrade on Friday and accidently used my residential address as the delivery address instead of my work address as the delivery address. After a 16 minute call to Vodacom to change this, they eventually confirmed that it has been changed. RAM Couriers contacted me this morning to find out if they can deliver my new phone (to my residential address) and I explained to them that I would not be available and that I had requested Vodacom to send the new delivery address, which they obviously have not.</p> <p> </p> <p>I called the same Vodacom numbers again to find out what is going on, then all of a sudden nobody can help me and this.</p> <p> </p> <p>I am so frustrated that I feel like cancelling my contract, not only because of the bad service, but because of the embarrasment I feel now after telling my friends and family how happy I was with Vodacom Service & Fees and that I have never had any issue before.</p>