Online upgrade.......

<p>After trying to upgrade my contract since january i finally decided to upgrade online....... which seems to be just as useless as going to a vodashop. I finished the upgrade online on monday 13/03/2017, when the online application was completed i noticed that the stock status said out of stock. I called a upgrade consultant immediately after seeing that where he checked their system and assured me that there is an error and there is stock of the phone i ordered. He told me that the confirmation department will be in contact with me by latest tuesday morning (14/03/2017). It is now wednesday 15/03/2017 and after phoning the comfirmation departmemt i was told that they are indeed out of stock and can not give me an ETA on the new stock. This is ridiculous! The whole point of doing the upgrade online is that they advertize next day delivery, and i can understand that certain phones are more popular, but then the consultant i spoke too should have given me the correct information on monday when i phoned about the no stock status. As a loyal vodacom customer for many years i would think that they would atleast give you a rough idea of how long you have to wait before receiving your new phone. This is the worst service i have ever received and i am now seriously regretting not cancelling my contract and going to another service provider that will actually communicate correct information too their customers.</p>