Online upgrade

<p>Promises of next day delivery.... 2 days later. I have phoned RAM 4 times to correct an error that Vodacom made with my delivery address. Instead of Pretoria, they took it to Cape town on Vodacoms orders. Apparently the parcel will be with me in another 2 days time. NEXT DAY DELIVERY..... for a projected wait time of 5 days (hopefully). Then, the coup de grace, I phoned Vodacom, oh heavens..... Where to begin. After using the 082 111 number, sleecting upgrade to enquire what is going on.... being rerouted 3 times, then the last lady yelling at me and dropping the phone... and she put me through to the survey. Phoned again, was rerouted 6 times, I was in tears. Finally I decided to cancel my contract, was rerouted 4 times. A total of 2.5 hours I spent on the phone. Now, Today (day 3) I am trying to sort this out.... Still no help from Vodacom at all</p>