AP
Andries P
1 reviews | Active since Mar 2014
18 Aug 2026, 14:32
ONLINE STORE
The whole online process is a mess. 3 days just to confirm the order and then up to 5 days for delivery. Going to a direct store is so much faster. And the worst part is you can even call the confirmation department
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Replies (2)
Vodacom's replyOfficial
19 Aug 2026, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Aug 2026, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AP
Andries P's updateReviewer Update
19 Aug 2026, 15:22Should have know no one will call. Over the past 4 year things have gone from bad to worse with vodacoms customer service
AP
Andries P's update19 Aug 2026, 15:22
Reviewer Update
Should have know no one will call. Over the past 4 year things have gone from bad to worse with vodacoms customer service