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Pule M
1 reviews | Active since Jan 2021
09 Jan 2021, 06:27
Online store
I bought a cap on the 23rd of November 2020 and I haven't received a single SMS about delivery of it or an update of my purchase... They keep telling me about be patient they are investigating the matter.. . even when I request a refund. I'm even considering canceclling my contract! Never buy anything online with Vodacom!
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Vodacom's replyOfficial
11 Jan 2021, 08:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team