RK
Roelani K
1 reviews | Active since Sept 2013
17 Dec 2015, 10:04
Online Shopping - yet another disappointment
I wanted to purchase the S4 Mini online cash, my order did not want to proceed to checkout.<br> Ended up phoning Vodacom six times every time I was given another number to phone and every time redirected to someone else who could not assist me.<br> Eventually a representative said that there is no one to speak to regarding online purchases i can only e-mail them and was given an incorrect e-mail address too!<br> <br> Vodacom I have been with you for 9 years. You never fail to disappoint.
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Replies (1)Vodacom's replyOfficial
17 Dec 2015, 14:00Hello Roelani,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply17 Dec 2015, 14:00
Official
Hello Roelani,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
