RK
Roelani K

1 reviews | Active since Sept 2013

17 Dec 2015, 10:04

Online Shopping - yet another disappointment

I wanted to purchase the S4 Mini online cash, my order did not want to proceed to checkout.<br> Ended up phoning Vodacom six times every time I was given another number to phone and every time redirected to someone else who could not assist me.<br> Eventually a representative said that there is no one to speak to regarding online purchases i can only e-mail them and was given an incorrect e-mail address too!<br> <br> Vodacom I have been with you for 9 years. You never fail to disappoint.

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2015, 14:00
Official
Hello Roelani,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team