SP
Sune P

1 reviews | Active since Oct 2012

07 Nov 2016, 10:41

online shop upgrade

<p>I ve done an upgrade on the 2nd of october but did not received my device as yet</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2016, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Nov 2016, 15:50
Official

Good Day Mrs Anmarie Du Preez

Thank you for making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us.

As per our discussion, I have been in contact with you and believe that your matter is now resolved.

Kind Regards
Senior Consultant
Vodacom Solution Centre