1 reviews | Active since Mar 2012
Online service useless
I went to upgrade online on Friday 8 December. I choose my phone and got the confirmation email. On Monday I phoned them with no luck the whole day. Tuesday I phoned them again with no luck. So I spoke to the normal consultants who said that my phone order was cancelled. She could not tell me why. I must contact them. So when I went online to order again the product was not there. I do understand that it was out of stock that's why you order it so long. I am so tired of struggling. They don't even answer to cancel my service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Landre,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see sms sent to the number in question.
Regards
RO
Best regards,
Good Day Landre,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed. Please see sms sent to the number in question.
Regards
RO
Best regards,