1 reviews | Active since Aug 2010
Online service is terrible and does technically SO BAD
<p>We have called the call center 14 times today already, if you do not get transferred you get cut off. Staff are pathetic. Online upgrade did not work, their IT problem. They said we should cancel it to do the upgrade via call center, a week later and cancellation not done yet. Trying to follow up but NO ONE is able to assist</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team