Online service is not worth using
After placing an online order on Friday receiving confirmation email I had to call today to follow up. First question is my id number, which I do not give telephonically that is specifically why I do secure online purchasing, so now I wont be assisted as I will not give my id telephonically, Why have an online system if it does not work? Surely this is the electronic age. Rather not use Vodacom as a service provider as no service is provided.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team