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Prashan M

1 reviews | Active since Nov 2017

01 Dec 2017, 17:29

Online service is bad costumer care even worse

I purchased a phone online on the 27.11.2017 and from then not a single response from Any1 tried calling ********** 4 number given to contact regarding my purchase still not getting through. It's the 1st of December 2017 and costumer service just cuts the call on Me when I ask for help. Disgusted with Vodacom yet again

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2017, 06:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team