KS
Karabo S

1 reviews | Active since Mar 2021

31 Jan 2023, 13:19

Online service

Vodacom online service is horrible!!!! messed up my day.

I've been calling to follow up on my order, mid conversation the call cuts off... none of the consultants bothered to call me back, i called a couple of times with the same issue and now my number has been blocked and i can't call the online service again because i have called too many times.

hai maan suka, this is annoying!

0
Replies (2)
Vodacom
Vodacom's reply31 Jan 2023, 14:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
KS
Karabo S's update31 Jan 2023, 14:48
Reviewer Update
That's all there is to it ... No consultant will make any contact.

I'm a disappointed customer.