TM
THANDO M
1 reviews | Active since Nov 2010
30 Nov 2021, 12:24
ONLINE SERVICE
I called this morning, I am still waiting for a call back from Nontokozo Sinenhlanhla Goodness Mchunu. Since 8:43 this morning. The same thing she did when I app**** for a contract then I ended up calling Vodacom myself, and this morning she claims that she sent me an email of which I haven't received which I ended up making duplicate applications. I am waiting for a confirmation email or call back and no response on an online chat. My contact number is *** during office hours but she decided to call I don't know which number.
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Vodacom's replyOfficial
30 Nov 2021, 14:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Nov 2021, 14:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team