SS
Steven S
1 reviews | Active since Feb 2022
02 Feb 2022, 18:57
Online sales contract -
I was sold an online contract since May 2021 but when it arrived in December 2021, it was on my daughter's account, She has now been billed for an amount I cannot fathom how it was calculated. RAM to collect please ASAP. Will cancel my 32 year contract if this is not cancelled and RAM instructed to collect. I have 8 various contracts - cell and data - and spend on average R4500 p/m on cellphone bill. Tried calling in, but hold on forever with NO RESPONSE.
Please reply to *** - Steven
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Vodacom's replyOfficial
03 Feb 2022, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2022, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team