SM
Sherol M
1 reviews | Active since Jul 2016
12 May 2020, 12:19
ONLINE PURCHASE ON HOLD FOR 12 DAYS!
This is the second review in a week. Between Capitec and Vodacom, someone has to be held accountable for this purchase I made on 30 April 2020. I will be referring this to the Ombudsman should I not have my device by Friday! I will also request interest on the amount that has been held.
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Vodacom's replyOfficial
12 May 2020, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2020, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team