tM
thato M
1 reviews | Active since Jan 2017
24 Mar 2022, 18:16
Online purchase
On the 23rd of 2020 I bought data using the vodacom app and paid online using my capitec account and the data was not allocated even today I'm still waiting for the data that I bought, dealing with your customer service consultants it's a nightmare 😔
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Vodacom's replyOfficial
25 Mar 2022, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team