SM
Sherol M
1 reviews | Active since Jul 2016
07 May 2020, 12:49
ONLINE PURCHASE BUT NO DEVICE RECEIVED
I bought a phone online on 30 April 2020 and I still havent received it. Made a lot of calls to Vodacom but Im taken from pillar to post. Nobody can tell me how far they are with this purchase, 7 days after the full amount had been deducted from my account.
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Replies (2)
Vodacom's replyOfficial
07 May 2020, 13:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2020, 13:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SM
Sherol M's updateReviewer Update
11 May 2020, 13:36Hi Marlo
May you please call me back? I have an update for you regarding this query.
Thanks
Sherol
May you please call me back? I have an update for you regarding this query.
Thanks
Sherol
SM
Sherol M's update11 May 2020, 13:36
Reviewer Update
Hi Marlo
May you please call me back? I have an update for you regarding this query.
Thanks
Sherol
May you please call me back? I have an update for you regarding this query.
Thanks
Sherol