1 reviews | Active since Nov 2016

02 Feb 2017, 11:26

Online Profile Activation

<p>Hi There, I have been strugling to get my online profile re-activated after it was deactivated by vodacom, as they cancelled the main number and moved it to prepaid and that was not even the request.</p> <p>i cannot seem to get to speak to the correct department as i am being pushed from pillar to post and getting very frustrated.</p> <p> </p> <p>can someone please help me sort this out once and for all, as this had been going on since october 2016.</p> <p> </p> <p>Hope to hear from you soon.</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Feb 2017, 12:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update02 Feb 2017, 14:49
Reviewer Update

I hope so