Online phone
<p>I was given a phone by vodacom online then they deliver it to my work place only to find out that phone I don't like it. I was given a number to call but its a hussle to get through until 14 days was over and then I called to cancel they told me that I must pay R3000 for cancellation but this is not my fault and even went to the shop to try and get help but still there is a problem with that number. Help me on this I don't want that phone they'll rather give me something better. I have a contract with them that is now a year old . </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you hellopeter cause I don't want to have a bad name on wrong things and also to vodacom to reply soon.
Thank you hellopeter cause I don't want to have a bad name on wrong things and also to vodacom to reply soon.
Dear Jacqueline Nyathi Khumalo,
Thank you for your patience.
I've responded to you via email with final feedback.
Regards,
UW
Dear Jacqueline Nyathi Khumalo,
Thank you for your patience.
I've responded to you via email with final feedback.
Regards,
UW