NC
Nicky C

1 reviews | Active since Nov 2015

24 Jul 2025, 12:52

Online orders. Verby bad

Very bad service after ordering online. Been 3 weeks and the order is not processed even after phoneing 3 times

0
Replies (3)
Vodacom
Vodacom's reply24 Jul 2025, 14:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
NC
Nicky C's update29 Jul 2025, 10:56
Reviewer Update
Great got a call back the next morning. Have something changes since then. Still not. Promises promises but lies.
NC
Nicky C's update29 Jul 2025, 13:23
Reviewer Update
Thank you for sorting this out for us. Its just frustrating to keep asking for a service we pay Vodacom for and not getting timely results for.