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RK
Reshika K

1 reviews | Active since Mar 2015

04 Feb 2021, 08:45

Online orders are a waste, go to store instead

The level of service from your confirmations department is pathetic.

0
Replies (4)
Vodacom
Vodacom's reply04 Feb 2021, 10:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RK
Reshika K's update10 Feb 2021, 08:14
Reviewer Update
Dear Vodacom,

Thanks for calling me, the consultant that promised to call me back on Monday to assist with my upgrade has not! this is so disaapointing!
RK
Reshika K's update16 Feb 2021, 10:08
Reviewer Update
Tried upgrading my contract for the second time on Friday,still no call from confirmations, what a pathetic service provider, this level of service is beyond shocking!!!!
RK
Reshika K's update16 Feb 2021, 10:09
Reviewer Update
and no feedback from my post on 10/02/2021??????