ONLINE order pending nearly MONTHS later, SERVICE APPALLING!

<p>I pre-registered with Vodacom online for a new device before its launch date. That was on 8 October 2016. I was told a consultant would contact me before or by 14 October 2016 to confirm my order. To date, I have still not received a call. I then placed an online order with Vodacom for the now launched device, on 22 October 2016. The application was successful and I was assured that I would receive the device within the following 2 weeks. It is now 13 December 2016 and I have still not received the device! I called the after sales call centre on a weekly basis and was told a different story each time. They either had not as yet received stock or they had received stock but not as yet been allocated. I had requested to speak to the Supervisor on 2 separate occassions. This did not help at all as his promises to get back to me, never materialised. No one could provide me with an estimated time of arrival for the device nor indicate when I could expect to be allocated a device. Perhaps Santa will deliver it personally! What an absolute circus!</p> <p> </p> <p>The service at the best of times was unfriendly, cheeky and just downright rude! The worst service I have ever had! I have purchased devices from other telecom companies and Vodacom ranks at the bottom in my experience with them thusfar. Sure you may have the best network coverage, but your service levels leave much to be desired. Ever heard of forecasting or supply and demand Vodacom? Don't advertise devices for which you cannot meet demand and sure as hell don't advertise an online service that you cannot manage effectively! I am appalled and quite frankly, miffed.</p>