Online Order Disorder

<p>Upon completing the online order for a new contract, I received an email with my reference number and that a consultant will contact me. If I dont receive a call from Vodacom with 24hours then I should dial ********** 4.</p> <p>I dialed the number as its been more than 24 hours since I placed my order, selected all the correct options and when a Consultant answers, this been 15 minutes later, you are transferred to the incorrect department, how if all the options selected were correct.</p> <p> </p> <p>This is pretty frustrating, considering that this online system was supposed to make one's life easier.</p> <p>Going to a Vodacom store and actually sitting with a Consultant and completing the application has proven to be a better option in this case.</p> <p> </p> <p>Moving to another Service Provider, as Vodacom lose out on my sale!!!!</p>