LM
Lesego M

1 reviews | Active since Sept 2023

24 Jul 2025, 12:21

online order.

i made an online order first week of July, it was collected on the 11th of July. I track my order and i am told its been held at Skynet because i haven't verified. The reason i did not receive the verification code is because VODACOM ENTERED THE WRONG NUMBER ! and then to add on that while we at it, i find out the delivery address is also wrong, spoke to numerous consultants and i am sorry to said but they were all useless.

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Replies (1)
Vodacom
Vodacom's reply24 Jul 2025, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team