aN
aretha N

1 reviews | Active since Oct 2015

07 Nov 2015, 19:31

Online fradulent Upgrade

Vodacom hasn't payed me back my money R752.92 which was debited as a result of fradulent upgrade by the dealer I'd VDLKO named Sindiswa.Vodacom once again debited my account on the 31 August 2015 this amount R1172.00.I don't Owe Vodacom money I have never upgraded my contract on line and the contract that I had with them ended in December 2014. This was the respons from t consumer website team (your query has been escalated to Vodacoms ***** department to investigate the matter \.I would like to appeal to the people of South Africa

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2015, 06:55
Official
Hello cali.ndala@,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your query/complaint.

Regards

Consumer Website Team