Online department asleep.

Ordered a upgrade online about 3 weeks ago. The order is just sitting there in the order history list.

It says processing... under the status.

Not much happening. I'm pretty sure i will get my new phone as soon as the next generation of phones come out in about 4 months.

Just cant believe it takes a company 3 weeks to process a order.

Much better to walk into a store to get a upgrade, the online experience is riddled with bugs and leaves one disappointed.

I guess i will now be unable to go to a store to do a manual upgrade. Wanted to try the online Vodacom experience, thought it would be awesome. As i see now, its best suited for people who dont mind to wait a while to get their phones.

Kind of also leaves you with a cooldown period where you cool down before you even got you rnew phone. Not even sure i want it anymore.

I can honetly say, i have never in my life experienced this kind of bad service online, and i Order from many overseas websites as well.

I'm very disappointed Vodacom.

You Can cancel that order now. I am left very dissatisfied.