1 reviews | Active since May 2016

23 May 2016, 13:38

Online contract delays

<p>I have been waiting a week on an answer when my new device will be delivered - after the website states one day delivery. Countless calls has been made but every time the answer is "we will call you back" or "call again tomorrow". I am now tired of this empty promises and issues not being resolved. Please sort out or cancel my contract.</p>

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Replies (1)
Vodacom
Vodacom's reply24 May 2016, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team