ZS
Zanele S

1 reviews | Active since Jun 2022

15 Feb 2023, 09:52

Online Contract Application

Just after the debit order mandate they sent an SMS stating that the device I ordered is out of stock, why didn't they confirm all that before sending the mandate? I WANT MY DEVICE NOW OR CANCEL EVERYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply15 Feb 2023, 09:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team