online contract

in the begining of August 2015 i wanted to upgrade my contract, i went to online upgrades i was called by the guy by the name of Brandely, he gave me the contract, before seven days i received the devise of which i was not happy with it, i phoned back fo them to collect it took them 3 weeks to collect all of a sundely i was billed for it end august, yet i was told its been cancelled i was promised to be credited, again i was billed in september, now i am billed on the old contract and new contract (upgrade) supprisingly i was told i have been loaded with R55 airtime on new contract my data bundle on the old contract had fall off, yet the divise for the new contract is with vodacom, but i have paid for it which was suppose to be cancelled, i have paid for data bundles for the old contract yet i don't have data on my tablet. online people they are so *********** and stupids, i dont know how many numbers i have been given to call but no one is able to sort this issue. the number in question is ***