Online Consultant from Hell-Lee Ann

<p>Having complained about an upgrade order made on 07/07. Have been sent from pillar to post. Did not receive the phone, I can't have the order reversed and today have been told I cannot cancel my contract. im now stuck with vodacom and its poor service. I have never been shouted at by consultants like this in my life. Lee Ann and Zanele made me feel so small and unimportant(I'm sure when they listen to the recording they are proud of themselves). Oscar (consultant from cancellations had to come to my rescue) Reversals take more than 3 months to be processed, really, this is madness.</p> <p>I was told Lee Ann's supervisor Shawn will call me. But after being promised feedback for more than a month I'm not expecting to receive a call from him, they don't give a ****. All I want is to cancel the contract and stay far away from vodacom and its madness and stupid online consultants especially Lee Ann who has no respect for customers or even her collegues. I'm sure vodacom is happy with her behaviour</p>