JM
Jody M
1 reviews | Active since May 2015
16 May 2015, 11:01
Online Chat Assistance
We all dread calling in to customer service as there is always a long wait (Not specifically Vodacom, I refer to customer service in general). Vodacom however has an online chat where an agent can assist by means of chat service using your web browser. i didn't wait long before an agent assisted me is, this agent sorted my issue within a few minutes!<br> <br> Thanks to Vodacom for getting with technology and always trying to improve customer service!
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Replies (1)Vodacom's replyOfficial
22 May 2015, 09:17Hello jody-jo,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Regards
Consumer Website Team
Best regards,
Vodacom's reply22 May 2015, 09:17
Official
Hello jody-jo,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this.
Regards
Consumer Website Team
Best regards,
