JM
Jody M

1 reviews | Active since May 2015

16 May 2015, 11:01

Online Chat Assistance

We all dread calling in to customer service as there is always a long wait (Not specifically Vodacom, I refer to customer service in general). Vodacom however has an online chat where an agent can assist by means of chat service using your web browser. i didn't wait long before an agent assisted me is, this agent sorted my issue within a few minutes!<br> <br> Thanks to Vodacom for getting with technology and always trying to improve customer service!

0
Replies (1)
Vodacom
Vodacom's reply22 May 2015, 09:17
Official
Hello jody-jo,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

Regards
Consumer Website Team

Best regards,